Job Title: Hospital Carer Support Worker
Salary: £28,500 per annum
Contract: Fixed-term until November 2025
Hours: 37 Hours per Week
Location: Whipps Cross Hospital with some option for home working and travel to Waltham Forest for team meetings.
We have an exciting opportunity for a Hospital Carer Support Worker to join our team in Waltham Forest.
As a Hospital Carer Support Worker, you will be part of our Waltham Forest community team, helping to improve the lives of carers through your work. This role is part of a North East London (NEL)-wide project to better identify and support carers within and beyond acute settings funded as part of the Accelerating Reform Fund (ARF). This role will include, improving the recognition and identification of carers within the Hospital setting (Whipps Cross Hospital). Providing information advice and guidance to carers and effectively linking carers to ongoing support to increase ‘successful’ Hospital Discharges for their ‘cared for’.
To be successful in this role you will have excellent interpersonal skills and proven ability to develop effective working relationships with a range of individuals, organisations, partners, and funders particularly those within a hospital setting. You will need to be a resilient, highly professional and empathetic person who is able to work flexibly. You will be at the forefront of this new project, able to raise issues effectively and work alongside project evaluators to identify ‘what works’ to contribute to the wider NCL project development. This is a fantastic opportunity for someone who is excited about creating real change in carer’s support.
This role is based at Whipps Cross Hospital with occasional travel to our Waltham Forest office for team meetings. So being commutable to this hospital and our office is desirable. There will be opportunities to work from home when appropriate.
In return you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to peoples’ lives.
We offer training and development to help you grow your career, a good annual leave entitlement, flexible working options, access to our workplace pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. If you would like to discuss this role confidentially, please contact us at recruitment@carersfirst.org.uk and we will be happy to organise for one of the Team to contact you.
Please note that if you have not been contacted within one week of submitting your completed Carers First online application form, that your application has not been successful.
Interviews for suitable candidates will be arranged within one week upon receipt of a completed Carers First Application Form
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
There are currently 5.7 million unpaid carers in the UK, however carer charities estimate that number could be as high as 10.6 million. Their huge contribution saves our economy £162 billion each year - the cost of a second NHS. Each carer’s needs and situation are unique, but many face similar challenges. They can struggle to balance employment, finances, or their own wellbeing and time for themselves with their caring role. They may not be aware of the help and support available to them - and that is why we are here.
Carers First works directly with, and for, thousands of carers, providing personalised information and tailored support in the way that suits them: online, on the phone, or face to face in their local community. With the help of our supporters and volunteers, we can continue to be there for carers, helping them find balance, and to live their lives to the fullest - today, and for years to come.
Last year, we reached over 376,000 carers through digital services and face to face activities. We have been able to make a material difference in carers’ lives and we can evidence that carers feel more confident, informed and resilient in their caring role.
We are growing, and currently have over 50,000 carers registered with us.
When you join Carers First, you join a vibrant, inclusive, and supportive team who all have a shared interest in supporting unpaid carers to continue living their lives to the fullest, across the country. In a community dedicated to caring, we believe that our employees and volunteers really do make a difference, therefore, we emphasise the importance of learning and development, as well as actively encouraging them to develop their skills with our fantastic learning and development programme. This means that all of our team become the best that they can be, whilst helping others do the same.