We work with Anglian Water to help them support those caring for one of their customers and who may need support themselves.
To date, we have run joint campaigns promoting Anglian Water's Priority Service Register and Carers First which have reached over 124,000 people. We have also delivered training to their Customer Service team on recognising carers and the challenges carers face.
We have also advised on Anglian Water's Carers Policy and carer related initiatives.
Bethanie Kennedy Anglian Water
Here at Anglian Water, we pride ourselves on going the extra mile for our employees and customers. We are delighted to be working in partnership with Carers First to make sure we can help customers get the support they need.
If you're caring for a loved one, Anglian Water are here to support you.
You can join their nominee scheme so you can manage your loved one's account for them, they can help in the event of any interruptions to water supplies by getting in touch with you directly and work with you to get your loved one the help they need as well as much more!
Anglian Water and Carers First want to urge all carers to get their cared for registered for Priority Services to ensure they are able to best support them. It's free to join and only takes you a few minutes to sign up.
"Anglian Water understand my wife's difficulties, so we do not have to explain the situation every time we call, and they made sure we're on the correct tariff."
If you care for someone in Lincolnshire, Essex, Cambridgeshire, Peterborough or Milton Keynes, Anglian Water can offer you practical support.