Where we work from

We have a dedicated member of the team who works from Medway Hospital.

How we can help

In the hospital, we will offer support, advice and guidance while you or the person you look after is admitted.

  • Support to liaise with hospital teams and social services to ensure you are able to access the right information and support for you and the person you care for
  • Support you with information advice and guidance while you are in hospital and following discharge
  • Emotional support during your hospital stay
  • Signposting and referring to other agencies


Following Discharge

Once you or the person you care for has been discharged you can continue to access support from Carers FIRST. We can help with:

  • Information, advice & guidance specific to you as a carer
  • Support with conversations including with GP’s, social care and hospitals
  • Support to access a carers assessment to establish if you are able to access additional support such as a break or help around the home
  • Practical training to help you in your caring role
  • Help to check eligibility for benefits and financial support
  • Opportunities to access support groups and activities so you can meet other carers
  • Access to the Carers FIRST forum, “What’s on” Guides and E-Bulletins
  • Support to access the Kent Carers Emergency Card Scheme

If you or the person you care for have a planned admission, let us know on the Carers Hub number as soon as you have an admission date. We will then be able to liaise with health professionals and adult social care to offer support so that not only your stay, but also your discharge from hospital can run as smoothly as possible.