What We Do

Carers FIRST is a not for profit organisations supporting people who look after a relative or friend who due to ill health, physical or mental illness, disability, frailty, or addiction cannot manage without their support.

We provide information, advice, guidance, emotional support, training and activities, giving carers an opportunity to have a break from their caring role and help them to get the support they need.

Why access support?

For many, caring is a rewarding and positive experience, but for others, without the right help and support caring can feel overwhelming. For some, caring can trigger feelings of loneliness and frustration and many find their physical and emotional health, work or finances often affected. 

You don't have to wait until you are struggling or there is a crisis to talk to us. If you're looking after a friend or relative, you can talk to someone about your situation and discuss what support you may need.

You can contact us to talk to someone about your caring situation and we will listen and provide you with support to help you with your caring role whilst maintaining your own health and wellbeing.

How can we help?

We can :

  • Provide information, advice, and guidance specific to you as a carer.
  • Give you the opportunity to talk in detail about your caring role and discuss what help you may need and what is available to you.
  • Support your conversations with people and services such as GPs, social care and hospitals.
  • Offer practical training to help you in your caring role.
  • Assist with information about benefits and financial support you and the person you care for may be eligible to.
  • Provide opportunities to access support groups and activities so you can meet others in a similar situation to yourself.
  • Keep in regular contact by telephone, Carers FIRST website, monthly e-bulletins and "What's On" guides containing details of groups supported by Carers FIRST.
  • Help to plan for the future and emergencies.
  • Help you to get the balance right in your life again.
  • Support to access a break or help around the home, depending on eligibility this may be funded through a carer's personal budget.